Privacy Policy

Effective Date: August 17, 2026

At RPM Rollformed Metal Products, we value your privacy and are committed to protecting your personal data.

This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and our services.

1. Information Collection

We collect information that you provide directly to us. This may include:

Contact Information: Name, company name, email address, and phone number.
Business Details: Information related to the quotes, products, or services you request from RPM, including drawings, specifications, and project requirements you submit to us.
Communication Data: Records of your correspondence with us.

2. How Information Is Used

RPM Rollformed Metal Products uses the collected information to: Provide, maintain, and improve our products and services. Prepare and deliver quotations and respond to your inquiries. Send order confirmations, production and shipping updates, and other service-related messages about your account. Communicate with you regarding project updates. Send administrative information, such as changes to our terms or policies. Comply with legal obligations.

3. SMS Opt-In Details

When you provide your phone number and opt-in to receive messages from RPM Rollformed Metal Products, you are consenting to receive text messages (SMS/MMS) regarding order and production updates, shipping and delivery notifications, service notifications, and business communications.

Method of Opt-In: Customers opt-in by explicitly providing their phone number through website forms, check-box consent, a chat widget, or by initiating a text message to our business number.
Consent Terms: By opting in, you authorize RPM Rollformed Metal Products to send text messages. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP, and you may reply HELP for assistance.

4. SMS Opt-In and Mobile Data Privacy

We take your mobile privacy seriously. Regarding our text messaging services:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

5. Data Sharing and Disclosure

RPM Rollformed Metal Products does not sell, rent, or trade your personal information or opt-in data to third parties. We do not share your customer opt-in information with affiliates or third parties for their own marketing purposes.Data is only disclosed when necessary to provide the services you have requested (such as through a technical service provider, freight carrier, or customs broker) or when required by law.

6. Cookies and Tracking Information

Our website may use cookies and similar tracking technologies to enhance your user experience.

Functionality: To remember your preferences and settings.
Analytics: To understand how visitors interact with our website so we can improve performance.You can choose to disable cookies through your browser settings, though some features of our site may not function properly as a result.

7. Data Security Practices

We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse. This includes encryption, secure servers, and restricted access protocols. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by Canadian law.

9. Your Rights

Depending on your location, you may have the right to:Access the personal information we hold about you.Request the correction of inaccurate data.Request the deletion of your data.Opt-out of any non-essential communications.

10. Changes to This Policy

RPM Rollformed Metal Products reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on our website and updating the "Effective Date" at the top of this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

RPM Rollformed Metal Products 101 Spinnaker Way, Concord, ON L4K 2T2 Phone: (905) 660-7655 | Toll Free: 1.877.665.7655 info@rpmrollforming.com